One inbox, answered fast
No ticket portal and no phone tree. Product questions, migration planning, and security reviews all go to the same address — and we aim to reply within two hours during business hours.
Tell us which of these it is
A line of context in your first email usually saves a round trip.
Product support
Something not behaving as expected, or a question about how a feature works. Include your workspace name so we can look it up.
Migration help
Moving from ClickUp, Trello, Asana, monday.com, or Zoho Projects. Tell us your current structure and we will map the fastest path.
Security review
Vendor assessments, data-handling questions, or documentation for a procurement process. Start with the security page, then write to us.
Partnerships & press
Integration proposals, partnership enquiries, or media questions about Alien Task and AlienMail.io.
Response target
Roughly two hours during business hours, and within one business day otherwise.
Before you write
The FAQ covers pricing, setup, workspaces, and security — often faster than waiting on a reply.
Security questions
Encryption, isolation, and access control are documented on the security page.
Your workspace is two minutes away
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